Delivery & Shipping

Vintage Farmhouse Antiques delivery information 

Orders from Vintage Farmhouse Antiques are usually dispatched from our warehouse within 1-2 working days Monday to Friday (excluding bank holidays). 

Delivery options

• UK tracked courier delivery £5.95 Free when you spend over £75 (excludes Northern Ireland)
• Signature required UK Courier £7.95
• European tracked delivery £32.99 to £120 (minimum order value of £30)   Free when you spend over £1000. 
• International and worldwide tracked delivery £34.95 to £250 depending where you are in the world and how much china you are ordering. Free when you spend over £1000. 

UK delivery details

• UK tracked delivery £5.95 FREE if you spend £75 and over (excludes Northern Ireland)

We use Royal Mail tracked and APC courier tracked parcel services and delivery is usually 48-72 hours from dispatch. You will be emailed tracking details. We also offer a priority courier service using APC which should deliver before 4pm the next working day under usual conditions.

These services all require a signature as part of the tracked insurance. If you are not going to be available at the delivery point to sign, you may elect to have the parcel left in a safe place, but this option excludes insurance against loss or theft of the parcel from your designated drop point after it is left.

European shipping, Northern Ireland Delivery and international delivery details

• Europe and Northern Ireland:£32.99 to £120 (minimum order value of £30)  Free when you spend over £1000. 

• Rest of world £34.95 to £250 depending where you are in the world and how much china you are ordering. Free when you spend over £1000. 

With our free delivery offer, you can purchase multiple stunning pieces of vintage china or antique china without having to pay a penny extra for shipping, no matter where in the world you are located.

International parcel costs have increased enormously over the last 4 years and rates remain fluid, making calculating the cost of an international delivery very difficult. We estimate the costs based on the value of basket items. When we process and book your delivery if the cost is less than we charged we will always refund the difference to you. We avoid budget delivery services as their loss and breakage rates are deadful. Conversely, if we are not able to book your delivery for the amount you paid we will contact you with the option to cancel the order or pay the supplement.

We are happy to ship to UK based forwarders, and you can use our UK shipping offers for this, but the insurance will only be for the UK leg of the delivery. We can also offer an ex warehouse packing service, if you wish to use your own shipping account or book the delivery personally. 

How quickly will my order be delivered

All vintage and antiques on this site are in stock in our UK warehouse for immediate dispatch, and will usually be dispatched within 1-2 working days Monday to Friday (excludes bank holidays). We do not dispatch on weekends. You will receive an email advising you once your order has been dispatched by us.

We usually send you the tracking reference by email when the parcel has been scanned. UK deliveries will usually be within the following 1-2 working days after dispatch. No Sunday deliveries usually.

Packaging

We are passionate about up-cycling and reusing, and helping to love and look after our beautiful planet, and care for the environment, so all our packaging is reused packaging where possible.

European shipping and Northern Ireland Delivery

We have a minimum order value of £30.00. Exporting to the European Union and Northern Ireland is now just like international shipping, Please allow 7-14 days for delivery and expect a customs entry.

When ordering please use a telephone number and email address you monitor, as these will be given to the carrier to facilitate contact requests for taxes and duty payments

Our prices do not include UK (antiques are exempt) or EU VAT or duty. All orders may be subject to import duty and VAT being applied by the local customs authorities in the receiving country after Jan 1st 2021 this applies to second hand and antique goods and gifts. Buyers should expect a demand for payment from the authorities prior to delivery. These costs are not included in the price you pay us.

If this is not possible to book the delivery for the charged amount, we will contact you to advise of the actual shipping cost and ask if you wish to proceed with the order.

If the goods that you wish to order exceed £200, please contact us for a shipping quote before ordering. We are happy to accept higher value orders, but we need to accurately quote for a safe delivery of large carton and high volume orders

Shipping to the rest of the world

Its generally more expensive and slower post Brexit but with a little patience still works!

Please note:

• Shipping to the Russian Federation is currently suspended.
• None of our UK courier services allows us to book to a PO Box address.

We ship vintage and antiques Worldwide using commercial Couriers including UPS, FedEx, ParcelForce and if nothing else is available Evri. If you prefer to use a forwarding shipping agent with a UK office we are happy to accept orders from you for delivery to their UK address and you can take advantage of our free UK delivery offers.

Because of the real world high cost of shipping we have introduced a minimum order value online of between £30.00 and £50.00 depending on the starting costs of sending our basic carton volumes 44x33x13cm

Realistically, no one wants to spend £55 delivery on a £3.99 saucer to New Zealand, so the website will give the error message "we are not currently able to deliver to your address" message if the basket value is below the minimum order value for the country destination.

In some cases we also have a max order value for some locations. This is only because quoting for larger orders is complicated with the 1000's of pieces we stock. For larger orders please contact us for a bespoke shipping quote.

Within these limits we calculate the estimated shipping costs at checkout and display these before you proceed to buy.

If your basket exceeds the maximum amount we have allowed for your delivery country the cart will give you the message "It is not possible to deliver this order" Please email us and we will estimate the cost of delivery with options for you to consider.

If your delivery location is not in the drop down option, please contact us with your full address info for a shipping quote before ordering.

Please note we do not under-pack the items, as there is nothing as depressing as receiving broken goods.

Please also note that while most antiques are not restricted, some may be subject to import duty and taxes. In this case the buyer is fully responsible to these taxes.

Covid-19 measures

Regional Covid-19 restrictions will periodically remain a feature of modern life. Some countries may still apply a covid charge on imported goods to cover the increased costs of handling with covid safe procedure's? These may delay dispatch and delivery on occasion, for which we apologise and request your understanding.

Delivery FAQ

Why is International Shipping so expensive ?

International delivery for bulky objects is costly, and because vintage and antique china is fragile, we have to pack it really well with bulky air supported and card reinforced supports in all our parcels to maximise the chances of a safe delivery. We don't make any money on the shipping costs, and often subsidise deliveries where we have underestimated the real world cost of getting your china order to you. Its easy to under-estimate the weight of Ironstone china particularly, but its usually the volumetric charge of the parcel that determines the freight cost, not the weight.