COVID-19 Policy

Vintage Farmhouse Antiques Covid 19 update 

Our vintage and antiques website is open

Here at Vintage Farmhouse Antiques in the UK we are continuing to work very hard to ensure that we are able to get your orders of vintage china and antique china to you as quickly and safely as possible, while at all times maintaining social distancing and following current UK government guidelines, to keep you and us safe.

Social distancing and increased cleaning and hygiene measures are in place at our at office, warehouse and delivery partners.

We are doing our very best to maintain as normal a delivery service as possible during these unprecedented times. If you have any questions or concerns regarding your delivery please do not hesitate to contact us.

Incidence of Covid 19 in rural Norfolk England has thankfully been relatively low, and social distancing is easy here. We thank you for your continued support and patience during these exceptional times.

Dispatch times

So far dispatch times from our warehouse are unaffected by Covid-19. Most order received are being dispatched within 1-2 working days. Most orders received over a weekend will be dispatched on Monday.

Delivery times 

Some UK courier and international courier service delivery times are taking longer than usual due to extra pressure they are facing currently due to staff shortages, so please allow extra time for all deliveries.

UK deliveries are usually delivered within 1-2 working days from dispatch from our warehouse in Norfolk in the UK.

International deliveries will take longer depending on where in the world they are being delivered to.

Safe delivery procedure

To maintain social distancing of at least 2 metres courier delivery drivers may not always ask for signatures. Instead the driver may log the name of the person accepting the item or some delivery drivers may take a photo of where they have the left the parcel.

To help ensure the safety of our customers and delivery partners, packages will usually be left at your doorstep where appropriate. Please allow the delivery person or postman to move back before you collect your package.

If you would like to tell us a safe location to leave your package, please add delivery instructions in the notes when placing your order.

Vintage Farmhouse Antiques Covid 19 update last reviewed and updated 13/05/22